Trinh Nguyen
Doctor of Philosophy in Library, Archival and Information Studies (PhD)
Research Topic
Exploring information governance in sustainable decentralized projects
1. Privacy-Enhancing Technologies for Archives, specifically decentralized, blockchain-based federated machine-learning for archival data exchange and research
2. Blockchain Ecosystems, specifically understandng and exploring the 'life worlds' of blockchain ecosystems
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Dissertations completed in 2010 or later are listed below. Please note that there is a 6-12 month delay to add the latest dissertations.
The need to accurately classify records is a core problem in many domains. Historically, the classification of records was done manually as records were received and then categorized. Unfortunately, due to a significant growth in the volume of records, the need for robust auto-classification methods that can effectively “read” and classify records, is high. Today, significant challenges remain to the development of effective auto-classification processes for records. This is because the records traditionally require functional classification based on context, not topic classification based on content. Functional classification traditionally has been a challenge for both humans and machines, with little research on how to effectively functionally classify a record. In order to move research forward, this thesis will address the challenges of both human and machine classification of records. Firstly, this thesis, will seek to evaluate the efficacy of human manual classifiers on a classification task, using knowledge from this process to articulate a process for automated functional classification that utilizes a record’s archival diplomatic context. Secondly, this thesis will compare the efficacy of manual versus machine (i.e., auto-classification) using a record set with over 500,000 records, using a novel auto-classification approach that leverages a record’s context, not just its content, to improve classification accuracy. As this thesis will discuss, there is significant variance between expert human (i.e., records managers) during the manual classification process, with statistically significant differences in their ability to accurately classify both administrative and operational records. Moreover, this thesis will demonstrate that an auto-classifier, when trained using key elements of context, can statistically outperform a group of expert human classifiers on a classification task.
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Theses completed in 2010 or later are listed below. Please note that there is a 6-12 month delay to add the latest theses.
Blockchain can be characterized as a technology that enables social trust between actors. In Satoshi Nakamoto’s original vision, trust emerges through transparency, as the technology allows for expert users to verify any transaction by consulting a shared ledger. However, for lay users the technology itself can be quite opaque. Further, in private, permissioned medical blockchain applications, transparency can conflict with the need for confidentiality. This leaves an open question of how blockchain can enable social trust in these situations. Research on blockchain technology points to the importance of user experience design as providing a foundation. What then is the relationship between how users experience blockchain systems and how they may come to trust them? While there is some research exploring how user experiences with blockchain systems influences trust, the relationship between the front-end design of these systems, user engagement, which has been a major focus of user experience design for non-blockchain systems, and user trust in blockchain and distributed ledger systems has not explored previously. To address the gap in this nascent area of literature, this study presents original exploratory research on the relationship between user engagement and the user’s perception of trustworthiness with MYPDx, a prototype blockchain system that utilizes self-sovereign identity principles to enable patients to share genetic and other biomarker information with healthcare researchers. This research utilizes multiple methods to explore the relationship between user engagement and users’ perception of blockchain system trustworthiness, utilizing survey and interview data gathered during usability testing with a diverse sample of users (n=20). A strong positive correlation was established between the extent to which users found the system engaging and assessed the system to be trustworthy. The extent to which MYPDx was seen as usable was most strongly correlated with users’ assessment of its trustworthiness. Analysis of the research data indicates that users undergo a process of learning about the system through engagement, employing indicators from the system’s user interface to assess whether to trust the system. This study explores this interaction in more detail, presenting a theoretical picture of this phenomenon and design principles to inform future design and research.
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